Thursday, July 2, 2009
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Small Concept
"With OnSite's POS Solution and NetSuite, I am a true multi-channel retailer running on one integrated platform. Accounting, eCommerce, CRM, Point-of-Sale and peace of mind with an IT Staff of ZERO."

» Read the complete Success Story (PDF)
Chuck Utterback
Owner
www.smallconcept.com


Sailrite Enterprises
"...we have already been through one NetSuite upgrade and it was easy, compared to what we were used to (with Everest). The minor issues we experienced were quickly addressed and resolved by both NetSuite and OnSite."

» Read the complete Success Story (PDF)
Matt Grant
Vice President
www.sailrite.com


Sunset Companies / Get Wireless Now
"The OnSite POS for NetSuite is a godsend for Brick-and-Mortar Retailers using NetSuite. Seamlessly integrated - works with all our historic and new NetSuite records and data without a hitch.

Our business is complex and we offer a variety of products and services (via our 8 at&t wireless stores and our Sunset Limousine service). The OnSite solution is currently saving us 3-5 minutes per transaction vs using Netsuite standalone. It saves even more time when dealing with exchanges and returns. The solution also ensures accuracy because our sellers no longer have to key in sales amounts on a separate credit card terminal.

We now reconcile our transactions with our credit card deposits in less than a minute vs hours with our prior configuration. The end of day audit process takes only a few minutes. OnSite + NetSuite offers what I believe is the best full featured ERP platform with point of sale system in the market. The software should be at the VERY top of any retailer’s list."
Chris Corcoran
President


Colorado Kayak
"I will start off by saying everyone at OnSite has been great. The customer service has been excellent. Even on weekends OnSite’s support has quickly resolved any problems we’ve had. Upgrades are fast and simple and the folks at the OnSite seam to really want to continue to make the product even better. The system works very easily. It takes only a few minutes to get an employee up and running on it."
Chad Gorby
President
www.coloradokayak.com


Stone Forest
"The NetSuite Retail Edition with POS has simplified and centralized our complex business. An important key to our success with the system is that OnSite took the time to understand not just our storefront business, but our business as a whole which spans across several channels. We started our NetSuite implementation with one reseller, but ended up hiring OnSite to complete it along with POS. If we had to do it all over again, we would’ve used OnSite from the beginning.

The resources offered by OnSite continue to deliver expertise and support with the utmost in responsiveness as we head into our second year. Their knowledge of NetSuite and Retail operations from A to Z is at the highest level.

We will be with OnSite for a long time to come. "
Jon Levy
President
www.stoneforest.biz


Helen Ficalora
"We ran Microsoft RMS (POS) in our stores before purchasing NetSuite for our back-office and mail-order use. With additional stores opening throughout the country, we wanted a system we could access from anywhere. Adding POS for NetSuite and retiring RMS was a no-brainer. No more duplicate entry or mismatched product data - one system that we use for our entire business and with reports and activity we can view anytime and anyplace. The POS features are on par with RMS – better in many respects – but combined with NetSuite, there’s no comparison. I challenge anyone to find a more encompassing system for retailers – it’s not out there.

We recently renewed the POS for NetSuite for 3 years with OnSite and they continue to serve as our NetSuite and Retail consultants. Renewing was an easy decision."
Bob Ficalora
Owner
www.helenficalora.com


Scandinavian Details / minimal
"I'm Kristina at "minimal", a store specializing in clean, clever and contemporary home accessories and giftware.

When I was first demoed the OnSite POS for NetSuite system, I couldn't believe my eyes! I knew we needed OnSite's point of purchase functionality for our bricks-and-mortar store. At the time when we opened a shop in San Francisco, we were already selling online but now were looking for a cash register solution. We had already decided not to go through with an expensive and risky NetSuite POS integration. After seeing what I saw from OnSite, no need to shop around for any other POS system!

The system can't be any easier to use. What is also important is that there are checks and balances built in so that nothing gets left behind. Tech support is unlimited and around the clock. I have had emergencies on holidays early am and even then I get helped.

Using OnSite as Minimal's main point of purchase has greatly increased productivity for our staff. They're up and running in no time as it's so intuitive. It has not failed us once and the integration with NetSuite is immediate and tight.

The most important thing is it helped save us money. Without the POS system, we would have had to manually enter in our transactions to NetSuite – very time consuming and prone to errors and security holes. It also gives us a single view with management of our data - from inventory to online & in-store customer habits to accounting - all in one place and over the internet. Very powerful and efficient!

OnSite is a trusted member of our physical and virtual team!"
Kristina Runske
Founder
www.scandetails.com